Privacy Policy

We collect what we need to make and deliver your shout, take payment safely, and keep the platform free of impersonators. We do not sell your personal data. The talent and the recipient never see each other's phone numbers.

• Account details: name, email, country, and a scrambled (hashed) password.
• Booking details: recipient name, who the shout is from, occasion, tone, language, pronunciation, and the details and instructions you write.
• Payment details: handled by Paystack or Flutterwave. We keep the payment reference, status, and at most the last four digits of a mobile-money number. We never see or store full card numbers or PINs.
• Talent verification: for talent only, government ID, official social accounts, and payout details, used to confirm identity and prevent impersonation.
• Reviews, reactions, and messages you send through the site.
• Cookies: to keep you signed in, remember your display currency and lite-mode setting, and remember for 30 days which of our links (for example our WhatsApp or Instagram post) first brought you here, plus the date of your first visit so we can count new and returning visitors.

We count page visits with our own first-party tool, so we can see which pages people use and fix what is not working. It records the page, the time, the website that sent you (domain only), a rough device type, your country if our hosting provides it, and whether you were signed in as a fan or talent.

If you arrive on one of our tagged links, a first-party cookie remembers only the name of that link (such as “wa” or “ig”) for 30 days, so we can see which posts bring visitors, sign-ups, and orders. It uses no third-party trackers, is not used for advertising, and is never sold or shared. We do not store your IP address: visitors are counted with a scrambled code that changes every day and cannot be traced back to you. A second first-party cookie stores only the date of your first visit (no ID), so we can tell new visitors from returning ones. Only the AfriCelebCall admin can see these statistics.

• To make and deliver your shout and show you order updates.
• To take payments, hold them until delivery, pay talent, and issue refunds.
• To verify talent and investigate reports of impersonation, fraud, or abuse.
• To answer support requests and send messages about your orders.
• To keep the site secure and working.

Talent see the recipient name, who the shout is from, occasion, tone, language, pronunciation, and your instructions. Not your email, not a phone number, not a gift-card code.

The recipient sees the shout, who sent it, and who recorded it. The private link is unlisted and not placed in any public directory.

Service providers such as our payment providers, hosting, and email services receive only what they need to do their job.

We keep account and order records while your account is open and for as long as needed for payments, refunds, and disputes. Talent ID documents are kept only as long as needed for verification and payout checks.

You can ask for a copy of your data, ask us to correct it, or ask us to delete your account. Email [email protected]. For anything else, contact [email protected].

We may update this policy. The date at the top shows the latest version.