Short answers. The longer versions live in the terms and the privacy note.
A radio mention is generic, on the station's clock, heard once, public, and usually unpaid. A Shout uses their name and your story, arrives when you choose, can be replayed, stays private unless you share it, and the talent is paid for the recording.
The recipient's name, who it is from, the occasion, tone, language, pronunciation, inside detail, and your instructions. They do not see a phone number.
English, Twi, Fante, Ga, Ewe, Pidgin, Yoruba, Igbo, Hausa, Swahili, Zulu, and Afrikaans. Each talent only offers the ones they record.
Text shouts are due in 12 hours (3 with fast-track). Audio in 48 hours (12 fast-track). Video in 7 days (48 hours fast-track).
The order is refunded in full, back to the way you paid. A decline is refunded the same way. Any gift-card credit you used goes back to your balance.
Yes. Pick a time while booking. The talent can record early. The recipient link stays wrapped until then.
Turn on group gifting. Share the pot link. The request reaches the talent when the amount is covered.
Prices stay in the talent's currency. Switch the header to GBP, USD, or EUR to see a display conversion. Pay by Visa, Mastercard, or Verve. The card number is entered on Paystack or Flutterwave, not here.
Talent are paid when the shout is delivered, to mobile money or a bank account. The share is in the private talent agreement. Referral cuts of 5% are extra.
Checkout always tells you whether a charge will be made. When card and mobile-money payments are on, the charge is created on the payment gateway and confirmed before the order is marked paid.
Still stuck? Write [email protected], see all our contacts, or read the terms and refund policy.